Our Year in 2015

At Utilities Kingston, we’re committed to providing reliable  services to you and future generations, while upholding worker and public health and safety. View Our Year in 2015 to take a look at what we accomplished in our community in 2015.

View progress in 2015 by each of our utility services:

Progress by Water Utility Progress by Wastewater Utility Progress by Gas Utility Progress by Electricity Utility Progress by Streetlights and Traffic Signals

Ensuring Worker and Public Health and Safety

Health and Safety 2015 Click to enlarge
In 2015 we provided 4030 hours of health and safety training and hosted 9 training sessions. We hosted 400 delegates and 208 contracting firms at the 2015 safety days event. We hosted 139 employees at our wellness day event. We responded to 9932 utility locate requests - that's a 24% increase and we responded within 5 business days, 92% of the time. We conducted 225 sewer safety inspections.

Did you know that in 2015 we responded to nearly ten thousand requests to locate underground utility services and ensure public safety? We also hosted 59 health and safety training sessions, providing over four thousand hours of employee training, making sure everyone goes home safe at the end of the day.

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Saving Water, Energy and Money

Conservation Outreach in 2015 Click to enlarge
5500 customers use MyUtilities to better understand their utility use. Over 2000 customers received one-on-one conservation advice from an expert. We attended 24 community events, providing tools and advice to save water and energy. At these events, we delivered 2500 water and energy conservation kits, 320 children's educational activity books, 1800 informational fridge magnets, 10000 saveONenergy coupons, 300 reusable water bottles, 3200 water-saving shower timers and 3100 conservation tote bags.

Conservation extends the life of infrastructure, allows for population growth, and reduces the cost of treating and pumping water and sewage. Our conservation programs empower families and businesses to save money, reduce the environmental impact of utility services, and protect their homes from flooding. We thank our customers for investing in water and energy conservation!

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Progress by Utility

Water Achievements 2015 Click to enlarge
In 2015, we replaced 2150 metres of water main, replaced 3000 water meters, inspected 3384 fire hydrants, replaced 35 water valves, replaced or repaired 250 water services, repaired 74 water mains replaced or repaired 115 fire hydrants, flow rated 748 fire hydrants and pumped 24 billion litres quality water.

We’re proud of the unique multi-utility model in Kingston. It allows for the efficient coordination of projects that combine water, sewer, gas, electricity, streetlights and traffic signals, and road works. This leads to timely and cost-effective completion of projects, with less disruption to you. 

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