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Recent snowfalls prompts winter remindersRecent snowfalls prompts winter reminders1/19/2009 12:00:00 AM

As the snow piles up on City streets and curbs, residents are again offered these six winter reminders: 1. Keep your gas...


Utilities Kingston issues latest water quality reportsUtilities Kingston issues latest water quality reports2/24/2009 12:00:00 AM
Utilities Kingston has released the 2008 annual reports on drinking water quality. "Utilities Kingston is pleased to p...

Homestead Land Holdings earns rebate from Kingston Hydro and Ontario Power AuthorityHomestead Land Holdings earns rebate from Kingston Hydro and Ontario Power Authority3/18/2009 12:00:00 AM
Today Homestead Land Holdings Limited received recognition from Kingston Hydro for the second largest energy reduction initia...

New Gas Meters To Be InstalledNew Gas Meters To Be Installed5/5/2009 12:00:00 AM
Utilities Kingston will be visiting homes to change gas meters. If you were not at home at the time of the visit you will hav...

Rain barrels will be delivered to homes - while supplies lastRain barrels will be delivered to homes - while supplies last5/12/2009 12:00:00 AM
Starting Wednesday, May 13, Utilities Kingston will once again offer 1000 rain barrels for sale to its water customers — whil...

Seasonal Water Restriction BylawSeasonal Water Restriction Bylaw6/15/2009 12:00:00 AM
Starting June 15, municipal water customers with odd numbered addresses can run water outdoors only on odd-numbered days and ...

Count yourself in for the Conservation ChallengeCount yourself in for the Conservation Challenge8/11/2009 12:00:00 AM
Prepare to power down this Friday, Kingston. Ontario's Count Me In! Conservation Challenge Day is on Friday, Aug. 14. That's ...

Kingston Wins Count Me In! Community ChallengeKingston Wins Count Me In! Community Challenge8/19/2009 12:00:00 AM
Kingston has won the inaugural Count Me In! Community Challenge by reducing its energy usage by 7.8 per cent on Friday, Aug. ...

Keep your Gas Meter ClearKeep your Gas Meter Clear9/18/2009 12:00:00 AM
Utilities Kingston would like to remind its customers that it is important during the winter to keep snow and ice fro...

Maintaining Your FurnaceMaintaining Your Furnace9/20/2009 12:00:00 AM
When was the last time you changed or cleaned your furnace filter? Failing to replace or clean the filter regularly can be co...

City seeks participants for next round of lead testingCity seeks participants for next round of lead testing9/21/2009 12:00:00 AM
The City is again seeking 100 qualified homeowners and 10 non-residential property owners interested in participating in its ...

Ravensview Plant OpenRavensview Plant Open10/1/2009 12:00:00 AM
The City of Kingston and Utilities Kingston are Proud to announce the official completion of the Ravensview Wastewate...

New Rates Effective November 1stNew Rates Effective November 1st11/1/2009 12:00:00 AM
Effective November 01, 2009, the commodity price for natural gas will decrease $0.0100 per cubic metre to $0.1879 per cubic m...

Fibre Inventor Wins Nobel PrizeFibre Inventor Wins Nobel Prize11/3/2009 12:00:00 AM
The pioneer in the development and use of fiber optics in telecommunications, Charles K Kao has split winning the 200...

Utilities Kingston Issues Latest Water Quality ReportsUtilities Kingston Issues Latest Water Quality Reports2/15/2010 12:00:00 AM
Utilities Kingston has released the 2009 annual reports on drinking water quality.
"Utilities Kingston ...

Water Quality Management SystemWater Quality Management System2/16/2010 12:00:00 AM
Utilities Kingston has developed and implemented a Quality Management System to conform to the requirements of the Dr...

Sewage Infrastructure Master Plan – Public Information Centre #2Sewage Infrastructure Master Plan – Public Information Centre #22/17/2010 12:00:00 AM
Utilities Kingston is currently undertaking a Sewage Infrastructure Master Plan to identify infrastructure upgrades t...

Cana Wastewater Treatment Plant ProjectCana Wastewater Treatment Plant Project2/23/2010 12:00:00 AM
The CANA Wastewater Treatment Plant (WWTP) was constructed in the early 1970’s for the CANA Home-building Cooperative...

GST/HST Tax InformationGST/HST Tax Information3/1/2010 12:00:00 AM
As announced in the 2009 Ontario Budget, the Provincial Sales Tax (PST) will be replaced with a more modern, value-ad...


      Cataraqui Bay Wastewater Treatment Plant Implementation of Dechlorination System Cataraqui Bay Wastewater Treatment Plant Implementation of Dechlorination System4/20/2010 12:00:00 AM
Utilities Kingston intends to implement a dechlorination system at the Cataraqui Bay Wastewater Treatment Plant. Sin...

Rain Barrels will be home-delivered – while supplies lastRain Barrels will be home-delivered – while supplies last5/7/2010 12:00:00 AM
Update: 2010 Rain barrels sold out

Want an easy way to protect t...


Cana – Public Information Centre #1Cana – Public Information Centre #16/1/2010 12:00:00 AM

Utilities Kingston has initiated a Municipal Class Environmental Assessment (Class EA) to evaluate options for the managem...


Watering restrictions to be put in placeWatering restrictions to be put in place6/9/2010 12:00:00 AM

Starting June 15, residents with odd numbered addresses can water their yards (or use a hose) only on odd-numbered days an...


Natural Gas Rate ReviewNatural Gas Rate Review11/1/2010 12:00:00 AM

Effective November 01, 2010, the commodity price for natural gas will increase $0.0318 per cubic metre to $0.2197 per cubi...


Kingston Roads and Utilities Infrastructure ProgramKingston Roads and Utilities Infrastructure Program12/23/2010 12:00:00 AM

In the fall of 2007, as part of the City of Kingston’s budget process, a three year (2008 – 2010) capital budget was prese...


Ontario Clean Energy BenefitOntario Clean Energy Benefit1/5/2011 12:00:00 AM
The Ontario government has announced the Ontario Clean Energy Benefit will provide customers a 10 per cent rebate on ...

Participants Wanted for Lead-Testing in Private ResidencesParticipants Wanted for Lead-Testing in Private Residences1/18/2011 12:00:00 AM
Needed: 100 qualified homeowners and five non-residential property owners for regular volunteer lead-testing. The Mini...

East Kingston Sewer TwinningEast Kingston Sewer Twinning2/22/2011 12:00:00 AM

Utilities Kingston has initiated a Class Environmental Assessment (EA) study for the River Street Pump Station Twin Forcem...


Home Filtration Systems Not Necessary, Utilities Kingston Assures CustomersHome Filtration Systems Not Necessary, Utilities Kingston Assures Customers3/3/2011 12:00:00 AM

KINGSTON, ONT. / March 3, 2011 – Utilities Kingston wants to assure its customers they can be confident in the C...


Contractor Safety Reference Guide 2011Contractor Safety Reference Guide 20113/29/2011 12:00:00 AM

‘Working safely’ means everyone has a personal accountability to identify and understand safety risks and everyone takes t...


Contractor Safety PresentationsContractor Safety Presentations4/5/2011 12:00:00 AM

Thank You to all of those Contractors that attended the 2011 Contractor Safety Days. Please find posted copies of the pre...


Consumer Alert – Hot Water Heater RentalsConsumer Alert – Hot Water Heater Rentals4/12/2011 12:00:00 AM

CONSUMER ALERT: DOOR-TO-DOOR SALESPEOPLE Utilities Kingston does not use the practice of door-to-door sales, and customers...


New Rates Effective May 1st, 2011New Rates Effective May 1st, 20115/17/2011 12:00:00 AM

Effective May 01, 2011, the commodity price for natural gas will increase $0.0179 per cubic metre to $0.2376 per...


Water Conservation GardenWater Conservation Garden8/4/2011 12:00:00 AM

Utilities Kingston’s Water Conservation Garden at 1211 John Counter Boulevard is blooming and open to the public. Come tak...


East Kingston Sewer Twinning PIC 2East Kingston Sewer Twinning PIC 29/26/2011 12:00:00 AM

Utilities Kingston is currently working on a Class Environmental Assessment (EA) study for the River Street Pump...


New Rates Effective November 1stNew Rates Effective November 1st11/1/2011 12:00:00 AM
Effective November 1, 2011, the commodity price for natural gas will decrease $0.0133 per cubic metre to $0.2243 per ...

Planned Power Outage Monday MorningPlanned Power Outage Monday Morning12/8/2011 12:00:00 AM

Customers in the following areas will experience brief power outages between 5:30 a.m. and 6:30 a.m. on the morn...


Water and Wastewater Rates are ChangingWater and Wastewater Rates are Changing12/20/2011 12:00:00 AM
Effective January 1, 2012, Water and Wastewater (Sewer) rates are changing. The changes, approved ...

Alert: Aggressive Door-to-Door Water Heater Sales Tactics Alert: Aggressive Door-to-Door Water Heater Sales Tactics 1/7/2012 12:00:00 AM
In follow-up to media advisories issued both by Utilities Kingston and the Kingston Police Force this past summ...

2012 Contractor Safety Days 2012 Contractor Safety Days 2/27/2012 12:00:00 AM
Utilities Kingston and The City of Kingston are hosting the 2012 Contractor Safety Days on March 22-23, 201...

New Rates Effective May 1, 2012New Rates Effective May 1, 20125/1/2012 12:00:00 AM
Effective May 1, 2012, the commodity price for natural gas will decrease $0.0568 per cubic metre to $0.1675 per...

Ensuring the Accuracy of Your Gas MeterEnsuring the Accuracy of Your Gas Meter5/22/2012 12:00:00 AM
Utilities Kingston works closely with Measurement Canada to ensure the accuracy of all our customers’ gas meters. Al...

Did you know?Did you know?5/22/2012 12:00:00 AM
By the time natural gas gets to your stove, furnace or other appliance, it’s pressure has already been regulate...

Rain Barrels go on Sale in MayRain Barrels go on Sale in May5/28/2012 12:00:00 AM
RAIN BARRELS ARE SOLD OUT FOR 2012Utilities Kingston is offering 1000 rain barrels for sal...

Public ToursPublic Tours6/10/2012 12:00:00 AM
Utilities Kingston provides over 20 public tours of our water and wastewater facilities each year. The groups r...

Water Use Restrictions Start June 15Water Use Restrictions Start June 156/12/2012 12:00:00 AM
Starting June 15, residents with odd-numbered addresses can water their yards or wash their cars only on odd-numbered days an...

Rain Barrels Still AvailableRain Barrels Still Available6/28/2012 12:00:00 AM
August 8, 2012: rain barrels are now SOLD OUT. Rain barrels are now available for sale. A l...

New Online Resource for GardenersNew Online Resource for Gardeners6/29/2012 12:00:00 AM
Save time and money, with beautiful results. Water-smart gardening just got a whole lot easier wit...

Power Outage Update: August 14, 2012Power Outage Update: August 14, 20128/14/2012 12:00:00 AM

This web page provides regular up-dates on what's happening and allows you to review helpful tips and information on wha...



            Blocked sewer line?
        Blocked sewer line? 8/15/2012 12:00:00 AM

Know the risks of cross bores before you attempt to clear it.

Natural gas lines can sometimes inte...



            Brown water? It’s still safe water
        Brown water? It’s still safe water 8/20/2012 12:00:00 AM

Our licensed water and wastewater operators are maintaining and improving the water distribution system. These activities ...



            Retail Energy Contracts
        Retail Energy Contracts 8/27/2012 12:00:00 AM

Information from the Ontario Energy Board

If you are approached to sign or renew a gas or electricity contract for y...



            The bowl has been raised on the City’s newest water tower on Innovation Drive
        The bowl has been raised on the City’s newest water tower on Innovation Drive 9/27/2012 12:00:00 AM

The 6.2 million litre white bowl with the signature blue "Kingston" on it has been erected to a height of 30 metres – that...


Be aware of door-to-door water heater sales peopleBe aware of door-to-door water heater sales people9/27/2012 12:00:00 AM
We have received several calls from concerned residents who have been approached by door-to-door sales people. ...


            Download energy-saving coupons today
        Download energy-saving coupons today 10/9/2012 12:00:00 AM

Kingston Hydro customers can download valuable money- and energy-saving coupons. In addition to helping customers save ele...



            Thank you for helping to protect water quality
        Thank you for helping to protect water quality 10/9/2012 12:00:00 AM

We would like to thank businesses that are complying with the Water By-law No. 2006-122 and doing their part to help prote...



            Please join us for free public tours
        Please join us for free public tours 10/15/2012 12:00:00 AM

Ever turn on your tap water and wonder how it got there? Skilled operators and advanced technologies help provide safe dri...



            Kingston one of the world’s 21 Smart Communities
        Kingston one of the world’s 21 Smart Communities 10/26/2012 12:00:00 AM

KINGSTON, ONT. /Oct. 24, 2012 – Kingston has been chosen as one of the world’s 21 “smart communities” by the Intelligent C...



            What to do if your basement floods
        What to do if your basement floods 10/29/2012 12:00:00 AM

If your basement has flooded, there are some really important things you should know. When in doubt, don’t enter the flood...



            Power outage tips and precautions
        Power outage tips and precautions 10/29/2012 12:00:00 AM

As the City prepares for heavy winds, please familiarize yourself with the following tips and precautions:

  • If y...


            Gas rates adjustment effective November 1, 2012
        Gas rates adjustment effective November 1, 2012 10/31/2012 12:00:00 AM

Effective November 1, 2012, the commodity price applicable to Utilities Kingston’s system gas customers will increase $0.0...



            Time-of-use pricing and schedules shift on November 1
        Time-of-use pricing and schedules shift on November 1 11/1/2012 12:00:00 AM

Time-of-use (TOU) pricing has changed to the winter schedule. TOU rewards you for using electricity during periods when pr...



            Kingston Hydro crews helping with Sandy clean-up
        Kingston Hydro crews helping with Sandy clean-up 11/7/2012 12:00:00 AM

KINGSTON,ONT./Nov. 7, 2012 – Six Utilities Kingston workers – four linesmen and two substation electricians – and three K...



            Blocked sewer line?
        Blocked sewer line? 11/20/2012 12:00:00 AM

Know the risks of cross bores before you attempt to clear a blocked sewer line.

Natural gas lines can sometimes inte...



            Distribution Sector Panel Report Fails Municipalities
        Distribution Sector Panel Report Fails Municipalities 12/14/2012 12:00:00 AM

KINGSTON,ON/Dec. 14, 2012 – Utilities Kingston and Kingston Hydro urge the provincial government to reject the recommenda...



            Please reduce water use in west end for two to four days
        Please reduce water use in west end for two to four days 12/18/2012 12:00:00 AM

We're asking our customers in the west end of the city to reduce their water use over the next two to four days.

The...


Be aware of door-to-door sales people and energy assessorsBe aware of door-to-door sales people and energy assessors12/19/2012 12:00:00 AM

We have received several calls from concerned residents who have been approached by door-to-door sales people. These indiv...


Valve Replaced at Point Pleasant Water Treatment PlantValve Replaced at Point Pleasant Water Treatment Plant12/21/2012 12:00:00 AM

KINGSTON, ONT./ Dec. 21, 2013 – The Point Pleasant Water Treatment Plant is now operating at normal capacity as the faile...


Water and Wastewater Rate Change Effective January 1, 2013Water and Wastewater Rate Change Effective January 1, 201312/31/2012 12:00:00 AM

Water and wastewater rates are changing effective January 1, 2013.

The 2013 rate adjustments are part of a four year...


Natural Gas Rate Change Effective January 1, 2013Natural Gas Rate Change Effective January 1, 201312/31/2012 12:00:00 AM

Effective January 1, 2013, there will be a revenue neutral type adjustment to the fixed and variable Local Distribution Co...


Become a Community Lead Testing VolunteerBecome a Community Lead Testing Volunteer1/21/2013 12:00:00 AM

The drinking water in Kingston exceeds strict water quality standards. Protecting our drinking water is a shared responsib...


Check Your Plumbing to Prevent Freezing Check Your Plumbing to Prevent Freezing 1/24/2013 12:00:00 AM

The cold-weather warning issued by KFL&A Public Health serves as a good reminder to home owners and tenants: check you...


Watermain Break - UpdateWatermain Break - Update2/7/2013 12:00:00 AM
(February 7, 2013 at 2:37 PM)

Better Manage Your Utility UseBetter Manage Your Utility Use2/11/2013 12:00:00 AM
Visit the MyUtilities customer portal to view your household consumption of water, gas and electricity, as well as your trans...

Cross Bores: Before Clearing a Sewer LineCross Bores: Before Clearing a Sewer Line2/22/2013 12:00:00 AM

Natural gas lines can sometimes intersect with sewer lines beyond the outside wall of your home or building, which is know...


Crews Control Gas Hit in the King Street AreaCrews Control Gas Hit in the King Street Area2/26/2013 12:00:00 AM

Update: this situation was resolved at approximately 9:00 AM this morning.

Utilities Kingston has received inq...


Contractor Safety Days, March 21-22, 2013Contractor Safety Days, March 21-22, 20132/26/2013 12:00:00 AM

Register today for Contractor Safety Days, taking place March 21-22, 2013 at Portsmouth Olympic Harbour. This free safety ...


2012 Annual Reports on Drinking Water Quality2012 Annual Reports on Drinking Water Quality3/1/2013 12:00:00 AM


Power Has Been RestoredPower Has Been Restored3/5/2013 12:00:00 AM

The power has been restored to Dalton Ave., Sir John A. MacDonald Blvd., Terry Fox Dr, Steve Fonyo Dr. and Grant Timmins D...


Order Your Rain Barrel TodayOrder Your Rain Barrel Today3/12/2013 12:00:00 AM

Utilities Kingston now has 1000 rain barrels for sale. In response to feedback, we made the rain barrels available soone...


Join Us for Earth Hour on Sat. March 23, 2013Join Us for Earth Hour on Sat. March 23, 20133/22/2013 12:00:00 AM

Kingston Hydro and Utilities Kingston encourage their customers to participate in Earth Hour on Saturday, March 23, 2013...


Know What Not To FlushKnow What Not To Flush3/26/2013 12:00:00 AM

Help prevent sewage back-ups in your home, reduce repairs on wastewater treatment equipment and preserve water quality: ...


Good Friday: Off-Peak Electricity Pricing In Effect Good Friday: Off-Peak Electricity Pricing In Effect 3/28/2013 12:00:00 AM

Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On Fr...


LED fixtures to Reduce Street Lighting Energy CostsLED fixtures to Reduce Street Lighting Energy Costs4/8/2013 12:00:00 AM

Utilities Kingston is replacing 10,000 high wattage street light heads with LED fixtures to reduce the energy used to pr...


Be Aware of Door-to-Door Sales People Be Aware of Door-to-Door Sales People 4/10/2013 12:00:00 AM

Utilities Kingston has received several calls from concerned customers who have been approached by door-to-door sales pe...


Power Outage Tips And PrecautionsPower Outage Tips And Precautions4/10/2013 12:00:00 AM

With the freezing rain forecast for Thursday, Utilities Kingston and Kingston Hydro offer some tips and precautions on w...


Protect Your Home Against FloodingProtect Your Home Against Flooding4/12/2013 12:00:00 AM

Basement flooding most often occurs during big rains or rapid snowmelts. Every basement is at risk, even if it’s never f...


Wipes Go in the Trash, Not the Toilet!Wipes Go in the Trash, Not the Toilet!4/22/2013 12:00:00 AM

Even if the package says they’re flushable, wipes of any kind are some of the things that should never be flushed. They ...


Update on Gas and Electric OutagesUpdate on Gas and Electric Outages4/23/2013 12:00:00 AM

Crews have completed the gas and electrical repairs on Patrick, Frasier and Joseph Streets and have reinstated the...


What to do if Your Basement Floods What to do if Your Basement Floods 4/24/2013 12:00:00 AM


Basement flooding can occur any time. It can happen to anyone who has a basement, even if it has never flooded bef...


Fats, Oils and Greases Cause Sewage Back-UpsFats, Oils and Greases Cause Sewage Back-Ups4/26/2013 12:00:00 AM

Fats, oils and greases – a common by-product of cooking – can build up in sewer pipes and plumbing, clogging your drains...


Electricity: Time-of-Use Schedules and Rates Change on May 1Electricity: Time-of-Use Schedules and Rates Change on May 14/30/2013 12:00:00 AM

On May 1, both the schedule and rates for

Join Us: Free Water Wise Gardening Workshop May 8Join Us: Free Water Wise Gardening Workshop May 85/3/2013 12:00:00 AM

Join Utilities Kingston on Wednesday, May 8 at a free water wise gardening workshop that’s part of the lead-up to the an...


Put Feminine Hygiene Products In The TrashPut Feminine Hygiene Products In The Trash5/6/2013 12:00:00 AM

Even if the package says they’re flushable, feminine hygiene products, applicators and packaging are some of the things ...


Website Maintenance Scheduled for Sat. May 11Website Maintenance Scheduled for Sat. May 115/8/2013 12:00:00 AM

Please be advised that our websites are scheduled for maintenance at 7:00 AM on Saturday, May 11 and will be unavailabl...


Annual Fire Hydrants Inspection And Rating - May Cause Brown WaterAnnual Fire Hydrants Inspection And Rating - May Cause Brown Water5/10/2013 12:00:00 AM

To support fire protection, our licensed water distribution operators are conducting annual inspections and flow rating ...


Never Flush Dental Floss, Needles and HairNever Flush Dental Floss, Needles and Hair5/16/2013 12:00:00 AM

Flushing items like dental floss, hypodermic needles and hair can clog your pipes and put your home at risk of sewage ba...


Kingston Hydro Restores Power to 2,500 CustomersKingston Hydro Restores Power to 2,500 Customers5/16/2013 12:00:00 AM

Kingston Hydro confirms it has restored power to approximately 2,500 customers following a fault on a customer’s high-vo...


Victoria Day: Off-Peak Electricity Pricing In EffectVictoria Day: Off-Peak Electricity Pricing In Effect5/17/2013 12:00:00 AM

Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On Mo...