Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable wastewater services to nearly 39,000 homes and businesses, while minimizing impact on the environment.
Employees maintain and operate:
- 681 kilometres of linear assets
- 6,822 maintenance holes
- 31 sewage pumping stations that lift sewage so it can be moved by gravity to the treatment plants
- nine combined sewer overflow tanks that help keep sewage out of waterways during a storm
- and three wastewater treatment plants (including the state-of-the-art Ravensview Wastewater Treatment Facility, pictured above)
In 2022, we managed 35.8 million cubic metres of wastewater for our customers.
Multi-utility benefits
The unique structure of Utilities Kingston allows it to benefit from state-of-the-art technology and specialized staff that would not be available to each utility, were it to stand alone.
The team draws on its cross-functional expertise to develop skill sets and deliver efficient utility services. Employees share knowledge to help ensure the reliability of infrastructure for its customers. For example, if there’s an electric problem at a wastewater treatment facility, employees combine their multi-utility expertise to troubleshoot the control logic and get the equipment up and running more quickly.
Customer convenience benefits include one combined bill for multiple services, and one appointment to receive locates for multiple utility services when planning to dig.
Recent news - wastewater
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Utilities Kingston is proud to offer water heater rentals
March 28, 2024Utilities Kingston is proud to provide customers with a water heater rental program. Offering high-quality and energy-efficient water heaters at a low monthly price, the proceeds are re-invested locally to support climate actions and reduce our carbon footprint.
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International Transgender Day of Visibility is March 31
March 27, 2024Every year on March 31, we join organizations and individuals worldwide to observe International Transgender Day of Visibility.
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Wishing Kingston a safe and healthy Easter weekend
March 22, 2024We’re wishing our community and all our employee's good health and wellness this Easter weekend.
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Join the biggest hour for Earth on March 23
March 19, 2024On March 23 at 8:30 p.m., switch off your lights and spend 60 minutes doing something for the planet!
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World Water Day is March 22
March 18, 2024World Water Day celebrates water and raises awareness of the 2.2 billion people living without access to safe water. This year’s theme, Water for Peace, highlights the importance working together on water issues to create harmony and build resilience to shared challenges.
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