In many commercial and multi-residential properties, landlords and tenants face structural barriers that make investments in water efficiency less cost effective. To help overcome these barriers, Utilities Kingston offers $60 per toilet for replacement of toilets that use 13 Litres per flush (Lpf) or more with single flush toilets of 4.8 Lpf flush or less or dual-flush toilets with a maximum flush volume of 6Lpf. Social Housing providers can receive up to $125 per toilet.

To participate, just fill out an application form and submit it to conservation@utilitieskingston.com BEFORE toilets are replaced. A pre-project inspection and/or digital photos of the existing toilets may be required by Utilities Kingston. Once the new toilets are installed, simply submit copies of your receipts for equipment and labour. Utilities Kingston will confirm installation of the toilets and process the rebate.

Please direct Toilet Replacement Rebate enquiries and applications to: 
Caitlin Newey – Conservation Officer, Utilities Kingston 
(613)546-1181 x 3283  
cnewey@utilitieskingston.com

Toilet Replacement Rebate Application Form (including Terms & Conditions)

Utilities Kingston does not offer toilet rebates to homeowners who pay their own water bill. Based on current Utilities Kingston water rates, replacement of high flush volume toilets in owner-occupied residences typically have a financial payback of 2 to 5 years while also improving property value.

Investing in faucet aerators, high efficiency shower heads, and considering water efficiency when purchasing new appliances have similar or better paybacks. Since water efficiency is such a good financial investment for those who own their home and pay the water bill for the property, Utilities Kingston feels that conservation dollars are better spent in areas where financial barriers prevent water efficiency investments.