Open a Residential Account

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Residential Account Registration

To open a Utilities Kingston Residential Account and arrange for new service, complete this form. When finished, click the "Submit" button located at the bottom of the form.

* Required fields

Customer Information

Last Name: *
First Name: *
Middle Name:
E-Mail: *
Confirm E-Mail: *
Home Phone Number: *
Cell Number:
Alternate Phone Number:
Ext:

Identification Information

Date Of Birth: *
Driver's License #:
Mother's Maiden Name: *

Service Profile

Service Address Number: *
Apartment/Unit:
Service Address: *
City: *
Province: *
Postal Code: *
Have you had an account with Utilities Kingston?	Yes No
Previous Account Address:
Do you own or rent this property?	Own Rent
Landlord's Name:
Landlord's Phone:
Is it owner occupied?	Yes No
Service start date: *	You must select a business day – Monday to Friday – that is at least five business days from today. Important Notice: Please verify that the date you have selected does not fall on a Saturday, Sunday or Holiday. All requests that do not fall on a regular business day will automatically be processed on the last business day prior to the date you requested.

Billing Information

How would you like to receive your Utility Bill?	Mail ePost Visit the ePost website for details on setting up your ePost account. You will also be required to provide the last 8 digits of your SEQ-ID which will appear on the top right corner of your first bill.
Are you interested in the Equal Payment Plan (EPP)?	Yes No Please contact Customer Service at 613.546.0000 or visit Kingston Hydro for more information. Please note that EPP is set up in June/July only.
Are you interested in Pre-Authorized Payments (PAP)?	Yes No Please print and fill out the Pre-Authorized Payment Plan (PAP) Application.
Mailing Address: (If different than Service Address)
Secondary Contact Name:
Contact Phone Number:

Customer Notes:

Comments:

License Agreement

To get things started, we need to access your meter(s). If we cannot access your meter, for example if you are not home and your meter is located inside, please make sure you have arranged for someone who is at least 18 years old to meet the service technician so that he/she may read your meter. If you are not sure whether your meter is accessible, please call our Customer Service Centre at 613-546-0000.

A Security Deposit may be required on your account by Utilities Kingston. You will be notified by e-mail or telephone if a deposit is required when we process your application

Additionally, for a service that is currently “OFF”, the service technician will re-enable your meter only if you or your representative is present for access. It will be your responsibility to turn on the main power switch after we have re-enabled the meter.

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Residential Account Registration

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