Planning for reliable and affordable electricity in Central Kingston
We are inviting our electricity customers to share their feedback through a short online survey. Your input will help shape priorities like affordability, reliability, customer service, and long-term system planning as part of a required Ontario Energy Board review.
The survey takes about 8–10 minutes and is open until February 20. Learn more.
Recent news
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Practice safe utility habits this winter
February 9, 2026Winter brings unique challenges, but a little preparation can go a long way in keeping your home safe and your utilities running smoothly. Follow these practical tips to protect yourself, your family, and your community.
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Natural gas rates for February 1
January 30, 2026Utilities Kingston has reviewed the rates for the natural gas commodity and transportation and storage.
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Planning for reliable and affordable electricity in Central Kingston
January 28, 2026Every five years, local electricity distributors like Kingston Hydro must file a cost of service application with the Ontario Energy Board. This process ensures that electricity rates are fair and transparent, and that they support safe, reliable service for our community.
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Protect your plumbing from freezing during extreme cold
January 23, 2026Over the next few days, temperatures are forecast to drop to -27°C. During extreme cold, exposed plumbing pipes, especially those located in exterior walls, unheated basements, and crawlspaces, are at higher risk of freezing.
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Utility rates are changing January 1, 2026
December 12, 2025Learn about changes to your electricity, natural gas, water and wastewater rates, taking effect on January 1, 2026.
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Utilities Kingston to conclude Service Line Warranties Canada endorsement
December 5, 2025The endorsement agreement will expire on December 10, 2025.
Read more...about Utilities Kingston to conclude Service Line Warranties Canada endorsement