With significant rainfall forecast this weekend, combined with recent snow melt, frozen surfaces and thawing frost, customers are reminded that any basement is at risk of flooding. 

Take action - Utilities Kingston offers some steps you can take today to protect your home.

• Check your sump pump for proper operation and follow the manufacturer’s maintenance recommendations:
  • Confirm it’s plugged in and working properly.
  • Check for any frozen lines that need to be thawed.
  • Consider an extra length of hose to increase the distance at which it discharges away from your foundation.
  • Consider, if your sump pump drains to the surface, the discharge point may be buried under snow and ice. Uncover it and clear a path so the water drains away from your foundation. Otherwise, water may recycle back into your basement.
• Ensure your downspouts are properly connected so water can route safely away. They should be free of debris, snow ice. In most cases, should be draining over top of the lawn, at least two metres away from your house. 
• Check your sewer back water valve and maintain it according to the manufacturer’s directions. For example, if you can do so safely, you may wish to open the lid, clean it out, confirm there is a good seal in place and test its operation.
• Reduce your water use on rainy days. When it’s raining heavily the sewers may fill up. Using a lot of water during heavy rains (for example, taking a shower or doing laundry) can contribute to basement flooding and overflows to your environment. Consider using less water in extreme weather situations.
• If you know that a catch basin on your street is covered in debris, snow or ice, we’d appreciate if you could take some time to clear it. This will help make sure that rainwater can enter the storm sewer and promotes good drainage away from your neighbourhood. 
• Get 18 Flood Facts and tips to protect your property and view our video for more tips on preventing a soggy basement disaster.

Know what to do if your basement has flooded. First and foremost, consider your family’s health and safety. Entering a wet basement could be hazardous! When in doubt, don’t enter the flooded area until you are told it is safe by a professional qualified to do so.

If you have any concerns about utility equipment, contact the Utilities Kingston 24-hour line at 613-546-1181.