Canada Post service disruption
Some customers may experience mail delays due to the Canada Post service disruption. Act now to keep easy online access to your Utilities Kingston bill and account information. Sign up for paperless eBilling to receive your bills directly in your inbox.
Explore your payment options and find out how you can stay ahead.
Recent news
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Utilities Kingston marks 25 years of service excellence
October 1, 2025Utilities Kingston is celebrating 25 years of delivering safe, reliable and innovative utility services to the community. Since 2000, the organization has provided electricity, water, wastewater, natural gas and fibre through a multi-utility model that remains unique in Ontario.
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National Day for Truth and Reconciliation and Orange Shirt Day 2025
September 29, 2025September 30 is the National Day for Truth and Reconciliation and Orange Shirt Day.
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Your paper bill during a Canada Post labour disruption
September 26, 2025To avoid delays, you can access your bill online. If you already have an online account, simply log in anytime to view your bill and payment due date. Remember, payments remain your responsibility, even during a disruption.
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We want to hear from you! Help shape the future of your customer experience
August 13, 2025Complete an online survey or register for an engagement lab to share your ideas and tell us more about your experience with Utilities Kingston.
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Help shape the future of your customer experience
August 8, 2025We’re gathering your feedback to help create a customer experience strategy that reflects your needs and expectations.
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Natural gas rates for August 1
August 1, 2025Utilities Kingston has reviewed the rates for the natural gas commodity and transportation & storage.
Read more...about Natural gas rates for August 1