Holiday office closures
Happy holidays! Our office will be closed on December 31, 2025, and January 1, 2026.
Call the Utilities Kingston 24-hour number at 613-546-1181 or the electricity or natural gas utility provider for your area in the event of an emergency. Learn more on our Holiday closures page.
Recent news
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Utility rates are changing January 1, 2026
December 12, 2025Learn about changes to your electricity, natural gas, water and wastewater rates, taking effect on January 1, 2026.
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Water & Wastewater Municipal Service Corporation
December 5, 2025The City of Kingston is exploring the creation of a Municipal Service Corporation to manage water and wastewater services as the city grows.
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Utilities Kingston to conclude Service Line Warranties Canada endorsement
December 5, 2025The endorsement agreement will expire on December 10, 2025.
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Stay warm and manage your utility bill with home heating tips
December 5, 2025Cold weather is here, and it's time to focus on keeping your home warm while managing your utility bills.
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Water heater rental rates are changing on January 1
November 25, 2025We review our rates annually to ensure they reflect the cost of providing service.
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Natural gas safety tips for a warm and worry-free season
November 20, 2025As the colder months arrive, many of us use more natural gas for heating and cooking. It’s a safe and reliable energy source when used properly, so here are a few tips to help keep your home protected.
Read more...about Natural gas safety tips for a warm and worry-free season