Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 40,000 homes and businesses.
Employees maintain and operate a system that includes:
- Three water treatment plants
- 752 kilometres of linear assets
- 5,420 water valves for isolation and flow control
- Five booster stations that raise water pressure
- 8 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
- 3,579 fire hydrants used for fire protection and system maintenance
In 2023, we pumped 24.3 billion litres of potable water through the municipal distribution system.
Recent news - water
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Utilities Kingston marks 25 years of service excellence
October 1, 2025Utilities Kingston is celebrating 25 years of delivering safe, reliable and innovative utility services to the community. Since 2000, the organization has provided electricity, water, wastewater, natural gas and fibre through a multi-utility model that remains unique in Ontario.
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National Day for Truth and Reconciliation and Orange Shirt Day 2025
September 29, 2025September 30 is the National Day for Truth and Reconciliation and Orange Shirt Day.
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Your paper bill during a Canada Post labour disruption
September 26, 2025To avoid delays, you can access your bill online. If you already have an online account, simply log in anytime to view your bill and payment due date. Remember, payments remain your responsibility, even during a disruption.
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We want to hear from you! Help shape the future of your customer experience
August 13, 2025Complete an online survey or register for an engagement lab to share your ideas and tell us more about your experience with Utilities Kingston.
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Help shape the future of your customer experience
August 8, 2025We’re gathering your feedback to help create a customer experience strategy that reflects your needs and expectations.
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