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Don’t take the risk. Don’t assume your excavator has contacted Ontario One Call before they start digging

Don’t take the risk. Don’t assume your excavator has contacted Ontario One Call before they start digging

Home and property owners, are you hiring a contractor to dig on your property? Don’t assume your excavator contacts Ontario One Call before they start digging.  

While the party doing the excavation is responsible for getting a locate first, homeowners should be aware that digging without locates has serious consequences, since underground cables or lines are just below the surface. 

By collaborating with your contractor, you can help ensure that it’s safe to dig. Always check with your excavator beforehand, to ensure they have obtained the required underground utility locates. 

Every time you or your excavator dig anywhere on your property you could damage underground services:

  • Damaged electrical wires could give a deadly shock
  • A ruptured gas line could explode
  • A cut water line could cause floods
  • Broken sewer lines could damage the environment
  • Severed telecommunication lines would mean the loss of essential services

You could be liable for expensive restoration costs and potential legal actions.

If you or your contractor are planting a tree, building a fence or a deck, digging a new garden, or doing any project that requires you to dig, you or your contractor must contact Ontario One Call at least five business days before. It’s free, it’s easy, it’s the law. 

Request your free locate by contacting Ontario One Call online or call 1-800-400-2255. Don’t take the risk. Get a free locate!

More information

More information for contractors, including resources and materials that will help excavators learn more about safe digging in Ontario and any questions they might have about the public utility locate process: Contractors - Ontario One Call.

More information for homeowners, including answers to frequently asked questions, resources, and best practices: Homeowners: Public Utility Locates - Ontario One Call.