Update: the issue has been resolved. Customers should call 613-546-1181 to report a utility emergency 24/7, or to reach our customer service representatives, Mon. to Fri. from 8 AM to 4:30 PM. 

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We are experiencing phone line issues and are working to resolve them as quickly as possible. If you need to reach us about a serious or potentially life-threatening utility emergency such as a natural gas leak or downed power line, call 9-1-1 immediately. 

Our phone line at 613-546-1181 is impacted. Customers should call 613-546-0000 to report a utility emergency, or to reach our customer service representatives. 

Visit https://utilitieskingston.com/Corporate/ContactUs to learn about other ways to connect with Utilities Kingston.