Payment Options
Note: To avoid late payment charges, please allow sufficient time for your payment to reach our office by the due date. Any account which is not paid in full by the DUE DATE will be considered to be PAST DUE and subject to appropriate collection action, which may include interruption of utility service.
Pre-Authorized Payment Plan
The Pre-authorized Payment Plan (PAP) is one of the easiest, most convenient ways to pay your utility bill. To find out more about the convenience and benefits of this payment option please contact Customer Service or Click the below link to view the brochure.
Click the links below for more information on the Pre-authorized Payment Plan (PAP).
Banking
By Teller, by ATM, by Phone or Online - 24 hour access from your home - contact your bank for details. Please allow sufficient time for your banking institution to forward your payment to us by the due date.
By Mail
Simply mail your payment in the return envelope provided. Please make your cheque payable to Utilities Kingston. Please allow sufficient time for your payment to reach us by the due date.
After hours
24 hour depository boxes are located at: 1211 John Counter Boulevard, and 216 Ontario Street (City Hall). Please do not put cash in the drop box.